The self described "basic, but more gourmet" OneBurger is new to the Sunrise area. This is the second location with one more in Coral Gables. Now maybe it was me, but it just seemed really odd there. It was awkwardly quiet with the handful of customers that were there just staring at the flat screen TV on the wall. The setup had no particular flow or direction to it. The Batman (pretty sure it was Batman) poster on the wall made no sense to me. I guess that is where the black concept came from. There was a pile of extra chairs in one corner. It threw me off, but decor isn't my thing anyway. Food is, so let's get to it.
Burger - Black Castle $5.75 - finely chopped and char-grilled white onion, American cheese, ketchup
The burger seemed pretty simple and straight forward. It was supposed to be a throwback to the original slider style burger, like White Castle, where the burger is cooked in the aroma of steamed onions that permeates the meat delivering awesome flavor. However, the onion flavor was not so present. It was really hard for me to even pick it up on my palate at all. What I did pick up was the smokiness from the grill. That was ever-present in the burger which was a good thing. Otherwise, the patty lacked any real seasoning. The patty had good beefiness, the cheese was melted, and the bun was soft and airy (perhaps bordering on too airy). I prefer a bun with more chew to it. The burger came to the table already cut in half, which is "no-no" to me. A burger is meant to be eaten whole and it should be a customer choice whether or not to cut it. All burgers are served medium unless otherwise requested. I asked for medium-rare. It came out medium. So I would suspect that had I not said anything the standard burger probably would have come out leaning towards medium-well. With all that said, overall it was a good burger. That's it.
Fries - Spicy Fries $2.25
The fries were limp and ordinary. It seemed like they through a little cayenne or paprika on them and expected them to become some elevated spicy fry sensation, but it just seemed boring to me.
Drink - Oreo Milkshake $3.25
I'm no milkshake expert, but I know what I do and I don't like. I don't like that my milkshake was thin and milky. I don't like that they served the shake in a real glass which wasn't kept in a cold freezer. Everyone knows (well not everyone), but cold foods should be served on cold dishes and hot food on hot dishes. I don't like that they served me my Oreo shake without a spoon, leaving me with no way to scoop up those soggy cookie chunks, which in my opinion is always the BEST part. I don't like that I had to give three strikes just to a milkshake.
Conclusion: The sense I got from this place was a fast food burger joint trying to come off as gourmet. I would like to go back and try one of their more creative burgers and see if they can really deliver that gourmet taste flavor complexity. I have my doubts. I am being hard on them and they are new, but if you are open and in business then you need to be ready. There is definitely a lack in details, such as the no spoon with the milkshake, and using glassware for shakes, but plastic utensils, the server forgetting to give us our drink cups, and so on. All of these are easy fixes with some real thought and care for delivering the best customer experience.